Certified Agency Partners
Shopify
Proudly Serving Partners Across These Industries
AgoraCrew provides turnkey customer service infrastructure for e-commerce brands. By seamlessly blending AI automation with supervised human agents, we deliver rapid, high-quality resolutions from day one—managing everything from recruitment to daily QA.
Start with 60 AI-resolved tickets free — no commitment, cancel anytime.
Certified Agency Partners
Shopify
Proudly Serving Partners Across These Industries
Never let an unmonitored bot or an untrained agent talk to your buyers. We hardcode your exact tone into both our AI and human support tracks so every response is perfectly tailored to your own brand voice. Every single ticket is professionally supervised by our management team, ensuring your support is always on-tone, on-policy, and distinctly yours.
Deploy our proprietary AI chatbot for instant 24/7 ticket resolution, bring in trained human agents for complex queries, or combine both for the ultimate customer experience. One provider, every option.
Your customer service is a direct reflection of your brand. We immerse ourselves in your voice, values, and product lines so every interaction reinforces the trust and loyalty you've built.
A single US/UK support hire costs $4,000–$5,000 per month in salary alone. Our supervised teams deliver equal or higher quality from $12/hr offshore to $19/hr nearshore — without sacrificing standards.
Stop spending hours in your inbox. Offloading daily support operations frees you and your team to focus on product development, marketing, and the strategic work that drives growth.
Recruiting, onboarding, training, and quality assurance — we handle the entire agent lifecycle. You get a fully managed, high-performing team without the HR overhead.
We bring over half a decade of specialised e-commerce customer relationship management experience across Gorgias, Zendesk, and Shopify ecosystems.
Getting started is simple. We've refined the onboarding process to get your dedicated team operational in three business days.
We learn your brand, products, and support pain points in a 30-minute strategy session.
Your dedicated team studies your brand voice, FAQs, and past tickets to build a custom playbook.
We connect seamlessly to your chosen helpdesk. Rules, macros, and communication workflows — optimized from day one.
Your free trial begins. We monitor every interaction, iterate fast, and scale with your growth.
AI support is billed per resolution — if we don't solve it, you don't pay. Outbound revenue tools run on a flat monthly fee because they work around the clock, whether they recover one cart or a hundred.
$0/month
Zendesk and Gorgias charge $1–$2 per AI-resolved ticket — plus a monthly retainer. We charge $0.50, no retainer. Same automation, plugged directly into your store or existing helpdesk. Your first 60 tickets are free — no commitment.
No resolution? No charge. Pure outcome-based pricing.
Start My Free TrialSave 50–75% vs Zendesk & Gorgias AI pricing
Your AI support agent becomes a revenue channel. Cart recovery, restock nudges, and win-back campaigns — powered by AI that knows your catalog and talks like your brand. One plan replaces your Klaviyo automations at a fraction of the cost.
Native English or French speakers for high-level, real-time CRM and account management.
The best solution for high-volume chat, ticketing, and scalable e-commerce CRM support.
Mix nearshore & offshore agents to build the perfect team for high-volume brands.
Zero-Risk Guarantee: Unsure if we're the right fit? Start with us and get your first 60 tickets or 5 days completely free (whichever comes first) — including all Growth-tier outbound features. No commitment and no payment required to start.
We don't just place talent and walk away. We manage the infrastructure so you don't have to.
Every agent — whether nearshore in Hungary or offshore in the Philippines — operates under strict, internal corporate governance. Your dedicated support team is paired directly with an internal AgoraCrew Supervisor who continuously manages daily output. We execute rigorous weekly performance reviews and ticket quality audits to optimize response accuracy, maintain premium brand voice, and guarantee your helpdesk consistently executes at a world-class level. All agents, regardless of tier, are professionally supervised to ensure quality, performance, and brand alignment.
Our headquarters and nearshore operations are based in Budapest, Hungary — one of Europe's fastest-growing hubs for business services and digital talent. Combined with our offshore team in the Philippines, we deliver professionally supervised, native-level support to brands across the US, UK, Canada, and the European market.
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